1. What is WordPress?
WordPress is free web software to create a beautiful website, blog, or app. WordPress is an online, open source written in PHP. WordPress can be downloaded for self-hosted installations from WordPress.org.
2. What is WordPress Theme & Plugins?
WordPress Theme is a web software to create a beautiful website, blog, or app without making any changes in WordPress software. WordPress Plugins is also a web software which contains a lots of functions to WordPress website.
3. How to install a ThemeFreesia Themes & Plugins?
Themes: The first thing you need to install WordPress in your local machine or in server. Go to Dashboard-> Appearance-> themes -> Add New-> Search themes(Arise) -> Click on install
Plugins: Login to our site with username and password that you have purchased the Plugins and download the latest version of ThemeFreesia Plus Plugins. Go to Dashboard-> Plugins-> Add New -> Upload Plugin-> Choose file-> Click on install
4. How can i Purchase Plus Plugins?
Login to ThemeFreesia account page with ThemeFreesia Username & Password. Go to themes page & Click on View Details. You can click on Purchase Plus with green button. Fill the Form and Pay
5. What Payment do we accept?
We only accept PayPal payment system.
6. What about Purchased Plugins?
We Provide Support for only Single Site. If you need multiple support then you need to Purchase another Single license. Plus Support is valid for 1 year. After 1 year you need to renew your subscription to get Plus Support which is Optional. You can use Our Themes & Plugins in unlimited Site but Support for only Single Site.
7. What is refund Policy?
As our Product is digital based Products. So We will not refund back if your dislike Product. We only refund if the Plus Plugins does not work or not installed in the server which is very rare.
8. Do theme support third party Plugins?
Yes, theme are designed to supports most of standard third party Pugins but we cannot gurantee all third party will work well.
9. Is theme Translation Ready?
yes, Our themes are Translation Ready. You need to create .po and .mo file to translate in your own language. You can provide us translation file at firstname.lastname@example.org. We will add your translation file in our Themes & Plugins.
10. What about Support Forum?
Support Forum means to help our customer. Support Forum helps to setup Themes & Plugins, Problems related to any features, bug fixes and provide simple CSS. We cannot provide any support related to Theme & Plugins modification.